Study of the Performance of SHAD Educational Network and its Comparison with a Global Virtual Education Network

Background and Objectives: The new version of the SHAD application [v3.7.8 (universal arm64-v8a)] has added new features. Considering that the SHAD educational network is the most widely used virtual education network in Iran, this research aims to investigate the performance level and the extent to which it deviates from global standards, as well as to examine the quality of the SHAD application from various aspects by its main users (teachers, students, their parents, and school staff) and to compare its efficiency with one of the up-to-date global virtual education networks, Google Classroom.

Methods: This study is descriptive-survey in nature and adopts a quantitative approach. first, the performance of SHAD itself was precisely examined using a test survey with 32 items, collecting quantitative data, as well as qualitative data from feedback and interviews on the diverse experiences of SHADRO users with SHAD's features, especially the new features. In the second phase, the various features of the global education service (Google Classroom) were also examined. Finally, the analytical results from the first phase were compared with those of the second phase.



Findings: The findings of the study indicate that the new version of Shad (v3.7.8), through the addition of visual and educational features and its free-of-charge nature, has increased user satisfaction—particularly regarding "multiple classroom functionalities" and "usability of new features." However, challenges such as slow file upload speeds and limitations in content quality remain problematic. Comparing Shad with Google Classroom highlights that addressing these shortcomings is essential for competing on a global scale.

Conclusion: The study shows that Shad has boosted user satisfaction and helped promote educational equity by adding new features and offering free access. Yet, it still struggles with slow performance, especially when sending files, and other technical shortcomings.